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terms and conditions of use

paypal and card payments : please note that your order is charged immediately. You can cancel an order and ask for a refund until the shipping of your order.

to be translated... Please check the french page for full terms and conditions.

Return Policy :

You have 14 days to return an order in his original condition at your own expanses. Your order will then fully refunded.

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Your pack shipment

parcels are usually sent the next business day after payment if all the items ordered are in stock.

Your parcel is usually sent using priority mail with tracking code, but that is not mandatory, sometime we will not be able to provide this tracking code (for low value and low weight items essentially).

Taxes :

If the delivery address is in a EU country, the products prices includes the French VAT.

if the delivery address is outside the European Union, the prices shown are VAT free. However, You may have to pay custom taxes (usually your local sales tax + application fee) at the delivery of your package.

 

Loyalty Program :

When buying our products you earn loyalty points at the instant your order status become "shipped".

When you have at least 30 points, you can use them to generate a voucher.